Shipping policy

Shipping Policy for CupOfunny.com

1. Order Processing Time

  • Orders are processed within 2–5 business days

  • Processing includes:

    • Order verification

    • Quality check

    • Secure packaging

  • You will receive a confirmation email once your order is placed.

  • A tracking number will be sent once your order ships.

Why this matters:
Processing time is separate from shipping time. This allows us to carefully prepare each unique mug before it begins its journey to you.

2. Shipping Time

Because our mugs are sourced from global suppliers, delivery times vary by location.

🇺🇸 United States

  • Estimated delivery: 7–15 business days

🌍 International Orders

  • Estimated delivery: 10–20 business days

Delivery times may vary due to customs processing, holidays, or carrier delays.

3. Shipping Costs

  • Free Shipping on most orders (if applicable — adjust if needed)

  • Any shipping fee will be clearly displayed at checkout.

  • No hidden charges.

4. Order Tracking

  • All orders include tracking information.

  • Tracking details are emailed once your order ships.

  • Please allow 3–5 days for tracking updates to appear.

5. Incorrect Address Policy

Please double-check your shipping address before completing your order.

  • If the address is incorrect, contact us within 12 hours of placing the order.

  • We cannot guarantee changes after the order has entered processing.

  • CupOfunny.com is not responsible for orders shipped to incorrectly provided addresses.

6. Customs, Duties & Taxes

For international orders:

  • Customs fees or import taxes (if applicable) are the responsibility of the customer.

  • We do not control customs processing times.

7. Lost or Delayed Packages

If your order:

  • Has not arrived within the estimated time frame

  • Shows no tracking updates for an extended period

Contact us at: support@cupofunny.com

We will work with the carrier to resolve the issue.

8. Split Shipments

If you order multiple items:

  • They may arrive in separate packages.

  • This helps speed up delivery when items ship from different suppliers.

9. Damaged Items

If your mug arrives damaged:

  • Contact us within 48 hours of delivery.

  • Send clear photos of:

    • The damaged item

    • The packaging

We will arrange a replacement or solution.

Important Notes

  • Business days do not include weekends or public holidays.

  • Delivery times are estimates, not guarantees.

  • High-demand or seasonal periods may cause slight delays.

If you have any questions about shipping, feel free to contact us at:

📧 support@cupofunny.com